Mimir vs Canny

Canny gives your users a place to suggest features and vote on them. It is a simple, effective model: the features with the most votes rise to the top. Your team gets a clear signal about what users are asking for, and users feel heard because they can see their requests acknowledged on a public board.

The limitation is that votes measure popularity, not importance. A feature requested loudly by free users might get more votes than a critical pain point mentioned quietly by your highest-value customers. Canny tells you what people want. It does not tell you what matters most for your business.

Mimir takes a different approach. Instead of asking users to self-report, it analyzes whatever feedback you already have — interviews, support tickets, survey responses — and synthesizes it into recommendations weighted by evidence, not votes.

Canny is fundamentally a collection tool. It collects feature requests, organizes them, and gives you a sorted list. What you do with that list is up to you. The gap between "here are the top-voted features" and "here is what we should build next and why" is still a judgment call you make on your own.

Mimir closes that gap. Its output is not a sorted list of requests — it is a set of recommendations with rationale, evidence, impact projections, and development-ready specs. The goal is to hand you a decision you can act on, not data you need to interpret.

Canny is excellent if you want a public-facing feedback channel. The voting board doubles as a community engagement tool — users can see what others are requesting, follow features they care about, and get notified when something ships. The changelog feature closes the loop nicely, showing users that their feedback led to real changes.

Mimir does not have a public-facing component. It is an internal tool for product decision-makers. If your goal is community engagement and transparency about your roadmap, Canny is the right choice. If your goal is making better product decisions faster, that is what Mimir is built for.