What Venue users actually want
Mimir analyzed 1 public source — app reviews, Reddit threads, forum posts — and surfaced 9 patterns with 7 actionable recommendations.
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Top recommendation
AI-generated, ranked by impact and evidence strength
Build Instagram DM integration that surfaces booking requests directly in Venue with one-click conversation migration
High impact · Large effort
Rationale
Artists explicitly cite Instagram DMs as unmanageable for booking coordination, creating the exact fragmentation problem Venue solves. Rather than asking artists to redirect clients away from their primary discovery channel, meet them where they are. An integration that monitors DMs for booking intent and surfaces those conversations in Venue with context preservation would eliminate the friction of platform-switching while maintaining Instagram as the top-of-funnel.
This addresses the core user acquisition question—how to reach more tattooists—by reducing the adoption barrier. Artists won't switch to Venue if it means abandoning Instagram, where most client discovery happens. An integration makes Venue additive rather than replacement, lowering switching costs.
The 250,000+ admin hours saved demonstrates the value of consolidation when it works. Extending that consolidation to Instagram unlocks the same efficiency for the channel artists actually use, rather than fighting against established behavior patterns.
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Try with your dataMore recommendations
6 additional recommendations generated from the same analysis
Artists request both flash upload capabilities and shareable booking links, revealing a self-service discovery model where clients browse available designs before booking. This directly supports user acquisition by making each artist a distribution channel—their social following becomes Venue's growth lever.
Artists with ADHD and those managing multiple studios face acute pain from fragmented booking systems, representing a high-intent user segment that would derive outsized value from Venue's consolidation. This segment likely has higher willingness to pay and lower churn risk once onboarded, since the pain of their current state is severe.
No-shows and last-minute cancellations directly impact artist revenue and calendar utilization. Automated SMS reminders 24 hours before appointments with embedded reschedule links reduce no-show rates while making it frictionless for clients to notify artists of conflicts. This protects artist income and reduces the administrative burden of managing cancellations.
Customizable intake forms let artists collect reference images, placement preferences, size specifications, and budget expectations upfront, reducing back-and-forth clarification that currently happens over DMs or email. This improves booking quality by ensuring both artist and client have aligned expectations before confirming.
Artists request full payment acceptance with automated tax handling and payout integration, indicating deposits alone don't capture the complete transaction. Expanding to full session payment consolidates the entire revenue cycle in Venue, from booking deposit to final payment and tip, strengthening platform stickiness.
Artists work across diverse scheduling preferences—some book fixed half-day or full-day slots, others accept client-proposed times, and some manage multiple studio calendars. Flexible scheduling options that accommodate these workflows increase adoption across different artist types and working arrangements.
Insights
Themes and patterns synthesized from customer feedback
Artists request full payment acceptance with automated tax calculation, tipping encouragement, and artist payout integration, streamlining the revenue collection process while improving tax compliance. This supports both artist convenience and business sustainability.
“Full payment acceptance with automated tax calculation, tipping encouragement, and artist payout integration.”
Artists request customizable calendars with flexible scheduling options (half/full day slots, client-controlled or artist-proposed booking), reflecting the diversity of booking preferences across the tattoo artist population. Meeting these needs improves adoption across different working styles.
“Customizable calendar with flexible scheduling options, half/full day slots, and client-controlled or artist-proposed booking.”
Artists request customizable booking forms that allow them to collect specific client information and ask targeted questions, enabling better qualification and intake upfront. This feature improves booking quality and reduces back-and-forth clarification.
“Customizable booking forms allowing artists to collect client information and ask specific questions.”
Artists request automated 24-hour text reminders to clients and last-minute booking links for easy rescheduling, addressing the operational challenge of no-shows and last-minute cancellations. This improves calendar utilization and artist revenue stability.
“Automated 24-hour text reminders to reduce client no-shows and last-minute booking links for rescheduling.”
Artists request flash upload capabilities (with client browsing and placement options) and shareable personalized booking links integrable with social media and websites, enabling clients to browse work and submit proposals independently. These features address the user acquisition opportunity by making it easier for artists to promote their availability and attract clients through familiar channels.
“Flash upload capability (bulk or individual) with client browsing, sizing, and placement options, including non-repeatable flash settings.”
Artists managing bookings across multiple studios or those with ADHD find the lack of a centralized system particularly burdensome, creating cognitive overload that impacts their ability to manage clients effectively. This identifies a specific user segment within the tattoo artist population that faces acute pain from non-consolidation.
“Artists with ADHD find booking management across multiple studios overwhelming without centralized system.”
Artists request in-app client chat to consolidate reference images, booking info, and questions outside of DMs, eliminating the need to juggle multiple messaging channels for a single booking conversation. This directly addresses the core friction point of Instagram DM fragmentation.
“In-app client chat to consolidate reference images, booking info, and questions outside of DMs.”
Venue's core offering—consolidating tattoo booking, scheduling, deposits, and payments into one platform—has proven value, with the platform saving tattoo artists 250,000+ cumulative admin hours and achieving 90% client tipping adoption through in-platform payment. This establishes strong product-market fit for the core user need of reducing administrative friction.
“Venue's core value proposition focuses on consolidating tattoo booking, scheduling, deposits, and payments in one platform to reduce administrative friction.”
Tattoo artists struggle with unmanageable Instagram DMs and email back-and-forth for booking coordination, creating administrative overhead that fragments client communication. This pain point directly blocks the core value proposition of consolidating booking and client conversations in one place.
“Tattoo artists struggle with unmanageable Instagram DMs and email back-and-forth for booking coordination.”
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